At Build-A-Bear, we strive to make sure every precaution is taken to ensure the safety of our products for our Guests. We test all of our products with an independent lab to ensure quality, consistency and accuracy in our testing results.
Details regarding Build-A-Bear Workshop recalls:
For more information on Build-A-Bear product safety, please visit our Product Safety page. Or you may call our Product Hotline at 0-800-542-0635 freephone to speak to a Guest Service Representative. We will be happy to help you!
Please give us a call at 0-800-542-0635 freephone to speak to a Guest Service Representative. We’ll be happy to help!
Guest Service Hours
Monday - Friday: 12pm - 12am
Saturday & Sunday: 3pm to 9pm