Delivery Information

UK Standard Tracked Delivery

£4.95 (3-5 days)

  • Please note: during promotional periods, orders may take an additional 2 working days to arrive.
  • You can track your order at any time using DPD (UK) - Follow My Parcel.

UK Express Delivery

£6.95 (Next Day)

  • UK mainland orders only. Delivery next working day for orders placed before 1pm Monday - Thursday.
  • Orders eligible for express delivery* are shipped via DPD. You will receive your tracking number with an estimated delivery window.
  • You can track your order at any time using DPD (UK) - Follow My Parcel.

UK Saturday Delivery

£7.95 (Next Day)

  • UK mainland orders only. Saturday delivery for orders placed before 1pm Friday.
  • Orders eligible for express delivery* are shipped via DPD. You will receive your tracking number with an estimated delivery window.
  • You can track your order at any time using DPD (UK) - Follow My Parcel.

UK Same Day Delivery – Delivered by Uber

£7.99 (Same Day)

  • UK mainland orders only. Same day delivery for orders placed before 3pm only.
  • Orders placed after 3pm may be delivered the next day.
  • Same-Day Delivery eligibility is dependent on Workshop availability within 4 driving miles of your delivery address.
  • Product availability may vary by location, and not all items shown online are available in stores (including but not limited to online exclusive items).
  • You must be present to accept the delivery. If you (or a designated recipient) are unavailable, your order will be returned to our Workshop, and a refund will be issued to your original form of payment.

Click & Collect

Click & Collect is a convenient ordering option we offer. Select “Click & Collect” at checkout and you’ll receive a confirmation email when your order is ready at your local Workshop. (Click & Collect orders are subject to product availability at your selected store.) 

Build-A-Bear Workshop Gift Cards

Build-A-Bear Workshop offers E-Gift Cards for use on our website and in most of our retail locations (some exclusions apply). E-Gift Cards are delivered within 2 hours via email and there are no shipping charges.

* We regret we are unable to ship any orders to addresses outside of the United Kingdom. Additionally, we cannot send express delivery to Northern Ireland, Jersey, the Hebrides, Orkney, Isle of Man, Isle of Wight, Felixstowe, Aberdeen, Northern Highlands, Argyll, Glasgow, Dundee, Guernsey, Shetland Islands, Isle of Scilly and Cornwall.


* All delivery times exclude bank holidays.