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Why Give Gift Cards?

You’ll make someone special beary happy when you share the gift of a Build-A-Bear Workshop gift card! With a gift card, it’s easier than ever to give the gift of a personalised furry friend.

You can send a gift card to that special someone either by mail or as an e-gift card with just a few simple steps, and they can redeem their card in-store, online or by phone. It’s the perfect way to send happy hugs someone’s way—on a special day or just because!

Gift Card FAQs

How do I check my gift card balance? Please visit Check Balance, and enter your gift card number and PIN to check your balance.

How do I redeem a gift card? You can redeem gift cards online, in any Build-A-Bear Workshop retail store, or by phone—it’s that easy!

Where can I find my gift card number and PIN? If you have a physical gift card, you’ll find the card number and PIN on the back. The PIN may be covered by a scratch-off coating. Just scratch it off to reveal your PIN.

For e-gift cards, your card number and PIN will be included in the email confirmation that is sent for the e-gift card purchase.

How are physical gift cards shipped? Your gift card will be shipped by Royal Mail, which takes 1-3 days to deliver. If you purchased other items along with your gift card, the card will be shipped with the rest of your order.

What if I had my order sent DPD? If you had your order shipped using DPD, we will make sure your gift card goes out with your order.

Gift Card Terms and Conditions

Gift Card FAQS

Check Gift Card Balance

Use the form below to check your balance

Redeem Your Card Online

Shop online at www.buildabear.co.uk/shopping and add your selections to your shopping basket.

Begin the checkout process.

When you reach the Payment Information page, enter your 16-digit gift card number and your 8-digit PIN.

Select the APPLY button, and your gift card amount will be applied to your payment. Please note: If the value of your purchase doesn’t reach the pound amount on your gift card, you can save it for future use!

Redeem Your Card In-Store

Visit your local Build-A-Bear Workshop. Not sure where it is? Please visit our store locator page.

Select your furry friend(s), clothes and accessories — have fun!

When you check out, please give your gift card to the associate. (For e-gift cards, you may take a printout of your gift email, or show the associate the email on your mobile device.)

The associate will apply the amount on the gift card toward your purchase. Please note: if the value of your purchase doesn’t reach the pound amount on your gift card, you can save it for future use!

Redeem Your Card By Phone

Shop online at www.buildabear.co.uk/shopping and note the products you’d like to purchase.

Call Guest Services at 0800 542 0635 freephone to speak to a Guest Services Representative, and let them know what you’d like to purchase.

When you supply your payment information, please give the Representative your 16-digit gift card number and the 8-digit PIN.

Our Representative will apply the amount of your gift card toward your payment. Please note: If the value of your purchase doesn’t reach the pound amount on your gift card, you can save it for future use!