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Pay Your Age

Count Your Candles - Pay Your Age

COUNT YOUR CANDLES PRIZE DRAW
AND PAY YOUR AGE
LIMITED TICKET OFFER

Our Count Your Candles Prize Draw and Pay Your Age Limited Ticket Offer entry period is now closed. We will notify all winners and ticket recipients by 21 June 2019.

We ❤️ birthdays at Build-A-Bear Workshop! Bonus Club rewards include special birthday gifts for you and up to seven special people in your life. Log in and complete the new Birthday Profile so we can send your special birthday gift to you during your birthday month. You can also add and save the birthdays of up to seven family members (or other special people in your life) so they can join the fun! Whether it's children, parents, grandchildren, nieces, nephews — the more birthday celeBEARations, the better!

Additionally, our Count Your Candles offer runs all year long! Bring the birthday boy or girl into our Workshop stores to count their candles any day during their birthday month, and the age they are turning is how much it costs to make their own Birthday Treat Bear! We have a newly updated Birthday Treat Bear to celeBEARate the second year of this exciting offer.


Frequently Asked Questions

We have implemented a process to make this a ticketed event to ensure the best Guest experience. The new prize draw gives Bonus Club Members the chance to win a birthday party experience, and the new ticket offer gives Bonus Club Members the chance to receive a ticket for select days during our five-day event. Please note that our Birthday Treat Bear is available all year long, so any child can come to a store with a Bonus Club Member in the month of their birthday and pay their age for their Birthday Treat Bear.

Yes, our store teams are unable to look up unique ticket codes or confirm if you have received a ticket. The person making the purchase must present a printed copy of a valid ticket with the legible barcode at the time of purchase. Tickets which are partially printed, damaged or illegible will not be accepted and will be considered void. Therefore, if the quality of the printout is poor it is recommended that the ticket be reprinted. A valid ticket can also be presented on a mobile phone provided the barcode is legible (please note some mobile phones do not support this function). Additionally, your Pay Your Age ticket can be redeemed for up to two (2) people to pay their age for their new furry friend. Both people must be present to pay their age and redeem their ticket within the same transaction. One furry friend per person.

Tickets are valid either Monday, 24 June through Wednesday, 26 June 2019 or Wednesday, 26 June through Friday, 28 June 2019. The exact valid dates of each ticket are printed on the ticket and are valid for that period only.

You do not need to present formal identification to redeem your Pay Your Age ticket. Tell a store associate the ages of those participating and that will be the price of the new furry friend.

Each Pay Your Age ticket can be redeemed for up to two (2) people to pay their age for their new furry friend. Both people must be present to pay their age and the ticket can be used in only one transaction. One furry friend per person. Outfits and accessories are sold separately.

The only excluded items in our Pay Your Age ticket offer are furry friends from our Pokémon and How to Train Your Dragon collections. This ticket offer can only be used in stores.

When you visit a store to redeem your ticket, simply tell a store associate the ages of those participating and that will be the price of the new furry friend. For example:
A child aged 1 day to 23 months pays £1
A child aged 24 months to 25 years+ pays their age in pounds with a max of £25 (2-year-old pays £2, 5-year-old pays £5, 45-year-old pays £25)

We have implemented plans to ensure the best Guest experience possible and believe that we will have enough inventory to cover all tickets, but specific styles of furry friends are available while supplies last. A ticket does not guarantee availability of all styles of furry friends, and the furry friends purchased in conjunction with your ticket cannot be returned or exchanged. Please note that due to U.K. legal restrictions, U.K. Build-A-Bear Workshop® Guests may not purchase a furry friend unstuffed.

The minimum price for this offer is £1 GBP. A Guest may not pay less than this price for any furry friend, regardless of the Guest’s age or his/her child’s age. The child must be present to pay their age. One furry friend per person, up to two per Pay Your Age ticket.

No, this ticketed offer is only valid in stores.

We know that you may have a change of plans that prevents you from stopping by the Workshop after you receive a ticket. Tickets can be given to another active Bonus Club member to use (or to another person that must join the Bonus Club to use the ticket), but please note that each ticket is valid for a one-time-only use.

Yes, all Guests must be present to pay their age and redeem their ticket within the same transaction.

In an effort to create special memories with as many Guests as possible at the Workshop, this limited ticketed offer is valid for up to two (2) people to pay their age for their new furry friend during select days the week of 24-28 June of this year. By completing the new Birthday Profile we are able to provide birthday gifts for up to seven (7) special people in your life starting in July – and they can also pay their age for their Birthday Treat Bear all year long!

Pay Your Age tickets are valid in stores only at Build-A-Bear Workshop® locations in the United Kingdom. Tickets are not valid at Build-A-Bear Workshop® near the London Eye or Build-A-Bear Workshop® at Hamleys of London on Regent Street.

We understand that not all our Guests live within driving distance of our stores, and therefore not all are able to celebrate with us in person. We will have future events that are offered online, but this special offer is only available in the Workshop.

Please contact our Guest Services team at 0800 542 0635 for assistance.

We have implemented many measures to ensure the best possible Guest experience with minimal wait times, but we do expect higher than normal traffic at the Workshop during this period. You are one of many lucky ticket recipients. We are well prepared to accommodate every ticket recipient, but because we cannot predict the exact traffic flow of the expected ticket redemptions, there could be intermittent wait times.

You can check the store hours for your local Workshop by searching for your store on our website. To ensure the best possible Guest experience, we recommend arriving at least 2 hours before closing time.

It’s free and easy to join the Bonus Club! Ask a Bear Builder to sign you up during your next visit to the Workshop or create a free account online at buildabear.co.uk today!

The Bonus Club Birthday Profile is where you tell us the birthdays you want to CeleBEARate! Members can add up to seven (7) birthdays to their account. Our birthday gift offer will be emailed to you at the beginning of the birthday month. Consider it a BEARY special birthday gift from us!

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Record Your Voice

Give a gift that says it all! Record a message on a sound chip to personalise their furry friend.

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Gift Cards

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You’re giving more than a gift – you’re giving an experience!

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Prize Draw Official Rules

Build-A-Bear Workshop® “Count Your Candles Sweepstakes and Pay Your Age Limited Ticket Offer”
Official Rules and Terms and Conditions (the “Terms”)
THERE IS NO PURCHASE NECESSARY TO ENTER.
VOID WHERE PROHIBITED.

ENTRY PERIOD: NO PURCHASE NECESSARY TO ENTER OR WIN. Entry to the Sweepstakes is free. A purchase will not increase your chances of winning. The Build-A-Bear Workshop® “Count Your Candles Sweepstakes and Pay Your Age Limited Ticket Offer” (the “Promotion”) begins at 12:00:00 a.m. American Eastern Time (“ET”) on June 11, 2019 and ends at 11:59:59 p.m. ET on June 16, 2019 (the “Promotion Period”). For purposes of this Promotion, a “day” is defined as a 24-hour period, beginning at 12:00:00 AM ET and ending at 11:59:59 PM ET. The Sponsor’s computer, or that of its designee, runs the official clock for the Promotion and will solely determine the time by which an entry is received. Many will enter but few will win.

ELIGIBILITY: Open to [1] legal residents of the 50 United States, District of Columbia, and Puerto Rico (collectively the “US”), Canada (excluding Quebec) (“CAN”), and the United Kingdom (“UK”); [2] who are eighteen (18) years of age or older at the time of entry; and [3] who are a Build-A-Bear™ Bonus Club member (each person being the “Entrant”). Individuals employed by or otherwise associated with Build-A-Bear Workshop, Inc. (“Sponsor” (Promoter in the UK)), its promotional partners, agencies, affiliates, subsidiaries, Marden-Kane, Inc., members of their immediate families and persons living in the same household as these individuals are not eligible to enter, win a Sweepstakes prize or receive a Pay Your Age Ticket. VOID WHERE PROHIBITED.

HOW TO ENTER:
You will first need to become a member of the Build-A-Bear™ Bonus Club or log into your Build-A-Bear™ Bonus Club account.

To Enter:
Build-A-Bear™ Bonus Club Members with an online account:

[1] Go to www.buildabear.com/login (for North America) and www.buildabear.co.uk/login (for United Kingdom) and log into your Build-A-Bear™ Bonus Club account.
[2] Complete the new birthday profile with your birthday, or the birthday of up to seven individuals (month and year only), and you will be eligible to enter to receive one (1) entry into the Promotion for a chance to win a Sweepstakes prize or receive a Pay Your Age Ticket (an “Entry”).
You must log in to your account and update your profile with a birthday or the birthdays of up to seven individuals to earn an entry. If you do not log into your account and enter the Promotion, you cannot earn an Entry.

Build-A-Bear™ Bonus Club Non-Members or Build-A-Bear™ Bonus Club members without an online account:
[1] Go to www.buildabear.com/login (for North America) and www.buildabear.co.uk/login (for United Kingdom) to create a Build-A-Bear™ Bonus Club online account. Build-A-Bear™ Bonus Club accounts are free. By submitting your information and creating a Build-A-Bear™ Bonus Club account, you agree to the Build-A-Bear™ Bonus Club Terms of Use and Privacy Notice which can be found at https://www.buildabear.com/brand-account-bonus-club-terms.html. If you do not agree to such Terms of Use and Privacy Notice, you cannot create a Build-A-Bear™ Bonus Club account, or participate in this Promotion. You can unsubscribe to the Build-A-Bear™ Bonus Club program any time after this Promotion has ended, prizes have been awarded and all Pay Your Age Tickets have been distributed and redeemed on 6/28/2019.
[2] Click on the “Create an Account” button; and
[3] Complete the new birthday profile with your birthday, or the birthday of up to seven individuals (month and year only), and you will be eligible to enter to receive one (1) entry into the Promotion for a chance to win a Sweepstakes prize or receive a Pay Your Age Ticket (an “Entry”).

There is a limit of one entry per person and per Bonus Club account. All other forms of entry are void. Releasees (defined below) are not responsible for entries received that are illegible, not completely filled out, lost or delayed. Entries in excess of limit are void. Sponsor reserves the right in its sole discretion to disqualify any entry at any time which, in Sponsor’s opinion, is offensive, contains unsuitable material, or if it is determined the entrant has not complied with these Terms. By entering the Promotion, Entrants acknowledge compliance with these Terms available at: Go to www.buildabear.com/login (for North America) and www.buildabear.co.uk/login (for United Kingdom).

RANDOM DRAWING: A random drawing will be conducted on or about June 17, 2019 to select 10 Sweepstakes prize winners from all eligible entries received from all participating countries and 213,000 bonus Pay Your Age Limited Ticket Offer Ticket Recipients on a per country basis (US, Canada and the UK) from among all eligible entries received by the relevant country. Entrants are eligible either to win a Sweepstakes prize or to receive a Pay Your Age ticket, but not both. Sweepstakes prize winners are not eligible to receive a Pay Your Age ticket. Drawings will be conducted by Marden-Kane, Inc. (the “Administrator”), in Syosset, NY, USA, an independent organization whose decisions will be final and binding on all matters relating to this Promotion, including, but not limited to, whether entries are received timely, whether entries are eligible, or whether an Entrant should be disqualified. The total number of Sweepstakes prizes offered to all participants and Pay Your Age Tickets to be distributed per participating country is detailed below.

NOTIFICATION: Each eligible Entrant who is randomly selected (each a “Ticket Recipient” or “Prize Winner”) will be notified by e-mail to the e-mail address associated with her or his Build-A-Bear™ Bonus Club account on or about June 21, 2019. ALL SELECTED TICKET RECIPIENTS AND PRIZE WINNERS ARE SUBJECT TO VERIFICATION BY SPONSOR, WHOSE DECISIONS ARE FINAL AND BINDING. The surname and county of Prize Winners and Ticket Recipients may be published following the e-mail notification. A Prize Winner or Ticket Recipient can object to this by replying to the e-mail stating that he or she does not wish for this information to be published or by notifying Sponsor via other means.

SWEEPSTAKES PRIZES: Ten (10) grand Prize Winners: a birthday party experience for the winner and friends. Approximate Retail Value “ARV”: $250 each USD, $250 CAD or £200. Party will be awarded as a serialized coupon prize, valid for one year. A variety of party packages are available. For more information on what is included with each party package visit buildabear.com/brand-help-party-packages. Total ARV of all Sweepstakes prizes: $2,500.00 USD. Build-A-Bear Workshop® will determine the store location closest to the winner’s home at which the party will be held. Party will be awarded as a one-time use coupon and must be redeemed within one (1) year of date of receipt, on or around June 20, 2020, with at least one month’s advance notification required. Winner will contact guest.services@buildabear.com to redeem their prize. No substitutions or cash equivalents allowed for the Sweepstakes prize, except at the discretion of the Sponsor. The odds of winning a Sweepstakes prize is dependent upon the total number of eligible entries received.

LIMITED TICKET OFFER: A Pay Your Age ticket (the “Ticket”). Ticket has no cash value and cannot be used as cash. Each verified Ticket Recipient will receive a Pay Your Age ticket allowing the Ticket Recipient to purchase a furry friend for the cost equal to the age of up to two (2) individuals present with the Ticket Recipient at time of purchase (subject to purchase restrictions listed below). A total of two hundred, thirteen thousand (213,000) Tickets will be distributed from among all eligible entries received per participating country, as follows:

  1. 175,000 Tickets to US Entrants;
  2. 8,000 Tickets to CAN Entrants; and
  3. 30,000 Tickets to UK Entrants.

The odds of receiving a Ticket are dependent upon the total number of eligible entries received per participating country.

How to use your Ticket: All Tickets must be presented in-store (not valid for online purchases) on the dates specified on the official Pay Your Age ticket. The person making the purchase must present a printed copy of a valid Ticket with the barcode legible at the time of purchase. Tickets which are partially printed, damaged or illegible will not be accepted and will be considered to be void. Therefore, if the quality of the printout is poor it is recommended that the Ticket be reprinted. A valid Ticket can also be presented on a mobile phone providing the bar code is legible (please note some mobile phones do not support this function). Ticket redemption period is determined by the Sponsor which will be one of two redemption periods: Redemption Period 1: June 24 - 26, 2019 or Redemption Period 2: June 26 - 28, 2019. Exact dates will be stated on the Ticket.

Ticket Restrictions and Limitations:

  1. Ticket bearer must pay a minimum of $1.00 US dollar (or $1 CAD and £1 GBP) for each furry friend, up to two per Ticket based on a minimum age of 1.
  2. Each Ticket can be redeemed for up to two (2) people to each pay their age for their new furry friend in stores only. Both people must be present to pay their age and redeem the Ticket within the same transaction, in stores only.
  3. Ticket is good for most furry friends available for purchase (ask store for list of exclusions).
  4. Ticket is valid in most Build-A-Bear Workshop® stores in the United States (including Walmart locations), Puerto Rico and Canada. Tickets are not valid at buildabear.com, Build-A-Bear Bakeshop™ or Build-A-Bear Workshop® within other retail stores, stadiums, hotels or restaurants, including but not limited to, Great Wolf Lodge, FAO Schwarz, Rainforest Cafe® or in Build-A-Dino® Experience within T-REX Cafe™.
  5. In the United Kingdom, ticket is valid in stores only at Build-A-Bear Workshop® locations. Ticket is not valid at buildabear.co.uk, or at Build-A-Bear Workshop® near the London Eye or Build-A-Bear Workshop® at Hamleys of London on Regent Street.
  6. Terms and conditions as stated on the Ticket will apply to its use.
  7. Promotion valid for Bonus Club members with a Ticket and printed copies must be surrendered at time of purchase.
  8. Limit one Ticket per Ticket Recipient and per Bonus Club member account.
  9. Ticket cannot be combined with any other offer.
  10. Outfits and accessories sold separately and cannot be included in the bonus Limited Ticket Offer.
  11. All taxes, fees and any incidentals and other expenses not specified herein, including without limitation, income taxes, associated with the Ticket and its receipt are the sole responsibility of the Ticket Recipients.
  12. If not enough eligible entries are received in a participating country as Tickets offered for that country, then all of the Tickets offered may not be distributed for that country.
  13. The person making the purchase must present a printed copy of a valid Ticket with the barcode legible at the time of purchase. Tickets which are partially printed, damaged or illegible will not be accepted and will be considered to be void. Therefore, if the quality of the printout is poor it is recommended that the Ticket be reprinted. A valid Ticket can also be presented on a mobile phone providing the bar code is legible (please note some mobile phones do not support this function).
  14. No substitutions or cash equivalent allowed.
  15. Tickets are transferable, but only to other Bonus Club members.

GENERAL CONDITIONS: This Promotion and these Terms are subject to all applicable federal, state, local, and provincial laws. Sponsor will not disclose the total number of entries received or the total number of entries received from an individual. Sponsor is not responsible for printing errors in these Terms. By accepting a Sweepstakes prize or Ticket, recipients or, if a minor, their parent or legal guardian, consent to the use of his/her name, city/state/province of residence, photograph, visual and/or audio likeness for advertising or promotional purposes by Sponsor, and its designees, including but not limited to the posting of recipient’s name on the Sponsor’s website, in a Winners List or other announcements, without additional compensation, permission or notification except as provided elsewhere in these Terms or where prohibited by law. If any provision of these rules is invalid under the law, rules or regulations of a particular country, state, province or territory, it will only apply to the extent permitted. In addition to the tax liability disclosures in these rules, winners are subject to abide by the income reporting and, if applicable, the payment of any taxes due per the laws, rules and regulations of the winners’ country, state, province or territory of residence. Prizes are awarded “as is” with no warranty or guarantee, either express or implied by the Sponsor.

LIMITATION OF LIABILITY AND RELEASE OF CLAIMS: By participating in the Promotion, Entrants and, if a minor, their parent or legal guardian, agree to release, indemnify and hold harmless Build-A-Bear Workshop, Inc., Marden-Kane, Inc. and each of their respective promotional partners, agencies, affiliates and subsidiaries, Facebook, Twitter, and Instagram and each of their respective agents, representatives, officers, directors, shareholders and employees (collectively “Releasees”) from and against any injuries, losses, damages, claims, actions and any liability of any kind resulting from or arising from participation in the Promotion or acceptance, possession, use, misuse or nonuse of the Sweepstakes prize or Ticket (including any travel or travel-related activity thereto) that may be awarded. This Promotion and these Terms shall be interpreted in accordance with the laws of the State of Missouri, USA without regard to its principles of conflicts of law. Jurisdiction and venue shall be solely within the state or federal courts located in Saint Louis County, Missouri, USA. Releasees are not responsible for technical, computer, mechanical, printing, typographical, human or other errors relating to or in connection with the Promotion, including, without limitation, errors which may occur in connection with the administration of the Promotion, the processing of entries, the announcement of the Sweepstakes prizes or Tickets or in any Promotion related materials; or for stolen, lost, late, misdirected, damaged, incomplete, inaccurate, undelivered, delayed or illegible entries or; for electronic, computer, or telephonic malfunction or error, failure to enter into the processing system, entries that are processed, reported, or transmitted late or incorrectly or are lost for any reason including computer, telephone, paper transfer, or process any transaction thereon. If in the Sponsor’s opinion, for any reason this Promotion is not capable of running as planned, or there is any suspected or actual evidence of electronic or non-electronic tampering with any portion of the Promotion, or if computer viruses, bugs, unauthorized intervention, fraud, or technical difficulties or failures compromise or corrupt or affect the administration, integrity, security, fairness, or proper conduct of the Promotion, the Sponsors reserve the right at their sole discretion: (i) to disqualify any individual (and void his/her entry and/or prevent him/her from future participation in the Promotion) who tampers with the entry process and/or who is acting in violation of these Terms, (ii) to modify or suspend the Promotion, or to terminate the Promotion, and/or (iii) at Sponsor’s discretion conduct the drawing to award the Sweepstakes prize or issue the Tickets using all eligible non suspect entries received as of the termination date. As a condition of entering the Promotion, Entrants, and, if a minor, their parent or legal guardian, agree that subject to applicable laws: a.) under no circumstances will Entrants be permitted to obtain awards for, and Entrants, and, if a minor, their parent or legal guardian, hereby waive all rights to claim, indirect, punitive, incidental, consequential, or any other damages, other than for actual out-of-pocket expenses; b.) all causes of action arising out of or connected with this Promotion, or the Sweepstakes prizes awarded or Tickets issued, shall be resolved individually, without resort to any form of class action; and c.) any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred, if any, but in no event shall Entrants be entitled to receive attorneys’ fees or other legal costs, and in no event shall such out-of-pocket expenses exceed two hundred fifty dollars ($250) or the equivalent in any other relevant currency. Sponsor reserves the right to modify Sweepstakes prize award or Ticket issuance procedures at its discretion. Sponsor’s failure to enforce any term of these Terms shall not constitute a waiver of that or any other provision.

CAUTION: ANY ATTEMPT TO DELIBERATELY UNDERMINE THE LEGITIMATE OPERATION OF THE PROMOTION MAY BE A VIOLATION OF CRIMINAL & CIVIL LAWS & SHOULD SUCH AN ATTEMPT BE MADE, THE SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES OR OTHER REMEDIES FROM ANY SUCH PERSON(S) RESPONSIBLE FOR THE ATTEMPT TO THE FULLEST EXTENT PERMITTED BY LAW.

PRIVACY & PERSONAL INFORMATION: Information collected from Entrants is used only for the purpose of the Build-A-Bear™ Bonus Club, for operating the Promotion consistent with the Terms, for awarding Tickets, and to notify winners and for advertising or promotional purposes relating to the Promotion (as described in the General Conditions above), and will not be re-used, sold or shared in any manner by Sponsor or any third parties unless Entrant has opted-in to receive additional information and promotional material from Sponsor or a third party. Sponsor shall not sell, share or otherwise disclose personal information to/with third parties, other than to/with third parties engaged by Sponsor to fulfill the above purposes.
Promotion subject to Sponsor’s Privacy Policy available at: USA and CAN residents: https://www.buildabear.com/privacy-policy.html
UK residents: https://www.buildabear.co.uk/privacy-policy.html
If you have more questions about the Sponsor’s Privacy Policy or wish to be removed from our database, you may contact the Sponsor’s Privacy Associate by email, mail or phone:
US and Canada residents: Email: privacy@buildabear.com or guest.services@buildabear.com; Mail: Privacy Associate, Build-A-Bear Workshop, 1954 Innerbelt Business Center Drive, St. Louis, MO 63114-5760 USA; Phone: (toll free) 1-877-789-BEAR (2327).
UK residents: Email: privacy@buildabear.co.uk; Mail: Privacy Officer, Build-A-Bear Workshop, Inc., 2nd Floor, Aquasulis House, 10-14 Bath Road, Slough, Berkshire SL1 3SA, United Kingdom; Phone: +44 (0) 800 5420635.

ADDITIONAL RULES FOR CANADIAN RESIDENTS: Canadian residents will be required to correctly answer a mathematical skill-testing question prior to obtaining a Sweepstakes prize or Ticket.

WINNERS LIST (NOT APPLICABLE FOR CANADIAN WINNERS): To request the list of Sweepstakes winners, send an e-mail with subject line Count Your Candles Winners to winners@mkpromosource.com. Requests must be received no later than June 28, 2019. The list will be sent when the drawing has been conducted and the Sweepstakes winners verified.

SPONSOR / PROMOTER: Build-A-Bear Workshop, Inc., 1954 Innerbelt Business Center Drive, St. Louis, MO 63114, USA. Administrator: Marden-Kane, Inc., 575 Underhill Blvd., Ste. 222, Syosset, NY 11791, USA.

MISCELLANEOUS: In the event of any conflict between the English version of these Terms and any translation, the English version shall prevail. The invalidity or unenforceability of any provision herein shall not affect in any way the validity and enforceability of any other provision in these Terms.

© 2019 Marden-Kane, Inc. All rights reserved. These Terms may not be copied, edited, or used for any other purpose, commercial or otherwise, without the express written consent of Marden-Kane, Inc.

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