Contact Us

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Have a question? You can find answers to many commonly asked questions in our FAQ section.

Need more help? Get in touch with our Guest Experience team!

Please note you must be at least 18 years old to contact us.

Chat is the quickest and easiest way to get support. Click here to get started!

Call us toll-free at 0800 542 0635.
Our Guest Experience team is available:

Monday - Saturday: 9 a.m. GMT - 11 p.m. GMT

Sunday from 1 p.m. GMT - 10:30 p.m. GMT

Fill out our contact form to get support via email. We do our best to respond to emails within 24 hours!

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Build-A-Bear Workshop

2nd Floor, Aquasulis House
10 - 14 Bath Road
Slough, SL1 3SA